Terms & Conditions

RETURN POLICY

Purchases from Cut Made Club are eligible for return within 30 days of delivery. The customer pays for the shipping back to our warehouse. We do not allow exchanges; simply return you original purchase, and place a new order.

The item must be in the same condition as when you received it. We do not accept items that have been worn, altered or washed. Refunds will be credited to the credit card used to purchase the item, once it has arrived in our warehouse.

Returns should be sent to:
Merchworld AB
c/o Cut Made Club
Tenggrenstorpsvägen 15A
462 56 Vänersborg
Sweden

If you require any help with your return, contact us at hello@cutmade.club.

SHIPPING

All orders are shipped from Vänersborg, Sweden via FedEx or Postnord. Shipping rates are determined by weight and destination.

To find out the cost of shipping for your order, add the items you want into your shopping cart and proceed to checkout until you’ve selected your shipping method. The cost of shipping will automatically update in your order total before you need to enter your payment method information.

Once your order has been shipped, you will receive an email confirmation of your shipping details and tracking number.

For all destinations outside of the EU, customers may face import and duty taxes. These vary from country to country and Cut Made Club has no control over them. In the event that you need to pay import and duty taxes, you will be contacted directly by the shipping service and the order will not be released until you have paid. Please contact your local customs office for further details of charges.

In the case that FedEx/Postnord is unable to deliver a package due to an incorrect address entered by the customer, multiple failed attempts to reach the customer by phone number (required at purchase) at point of delivery or otherwise, Cut Made Club is not responsible for payment of return shipping costs levied by the courier.

Similarly, Cut Made Club is not responsible for the payment of re-shipping merchandise to the customer. In cases such as these, the customer is responsible for all shipping costs associated with returned packages due to failed delivery.

Cut Made Club is not responsible for unexpected shipping delays caused by circumstances such as severe weather or natural disasters. Similarly, we are not responsible for unexpected shipping delays caused by circumstances related to the courier itself, such as clearance delays. Similarly, Cut Made Club is not responsible for theft of packages.

In cases such as these, please contact your courier with any inquiries about the status of your package.

PRIVACY POLICY

This privacy policy describes how Bogey Gang Gang collects and uses information in accordance with the Data Protection Act 1998. Personal information is any data which can identify an individual, which would include your name, postal address and email address. Please read this policy carefully and contact us if you have any queries by emailing us at: support@cutmade.club.

By continuing to use this website, you accept the content of this privacy policy and any other documents referred to in it. This privacy policy applies to all persons whose personal information we collect and use. This includes individuals in the categories below or who work for any of the following: customers; suppliers; service providers; enquirers, complainants; visitors to our website; subscribers to our newsletter and our business contact.

HOW WE USE YOUR PERSONAL INFORMATION
We may collect, use and disclose your personal information in order for us to operate our business. This includes: processing it to enable us to buy, sell and advertise our products; carrying out our obligations arising from any contracts entered into between you and us; processing your online orders; creating your online profile; maintaining our own accounts and records; carrying out market research; providing marketing and other information, products or services to you that you request from us or which we feel may interest you, in accordance with the preferences you have expressed.

In addition, when you place an order through our website we engage reputable third-party banking and distribution institutions to handle our credit card transactions and order fulfilment. We share with them the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligations to keep your personal information private and are subject to stringent data security requirements.

Where you have expressly consented to such use, for example when you create an account with us, we may use information held about you, or permit selected third parties to use such information, to provide you with information about products, promotions and special offers which may be of interest to you as well as personalised communications and we or they may contact you about these by email, post or telephone. You have the right to ask us not to process your personal data for marketing purposes. We will inform you, before collecting your data, if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking or not checking certain boxes on the forms we use to collect your data.

COOKIES
Cut Made Clubs’ website uses cookies. Where you provide us with personal information about another person. If you give us personal information about another person, you should ensure that you are legally entitled to give us that information, for example you have their consent, such other person has read this privacy policy or you are otherwise entitled to provide us with the information in compliance with the law.

WHO WE DISCLOSE YOUR PERSONAL INFORMATION TO
Cut Made Club respects our customer’s account information as private and confidential information and does not share this with outside parties.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION
We will retain your personal information for so long as is reasonably necessary for us to fulfil the relevant purposes described in this privacy policy, unless a longer retention period is required or permitted by law. You have the right to contact us at any time and request that your data is destroyed. Please contact support@cutmade.club for more information on this.

HOW WE PROTECT YOUR PERSONAL INFORMATION
We are strongly committed to data security and we take reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. However, the transmission of information via the internet is not completely secure, therefore, although we will do our best to protect your personal data, we cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk.

UPDATING YOUR PERSONAL INFORMATION
Subject to any relevant exemptions you are entitled to see the personal information we hold about you and to amend or update any inaccuracies in your personal information.

We reserve the right to change the Conditions from time to time, and your continued use of the website following such change shall be deemed to be your acceptance of such change.

COMPANY INFORMATION

Cut Made Club and its content is owned and operated by Bogey Gang Gang Handelsbolag. All rights reserved.

Bogey Gang Gang Handelsbolag
Reimersholmsgatan 34 
117 40 Stockholm
Sweden

VAT: SE969791761601